Case Study: Riverside Premier Rehabilitation & Healing Center (Q2 2023)

Concierge: Daniel Farmer
Patient Name: Marc Lewis
Patient Age: 75
Admission Date: 11/18/2022
Length Of Stay: 224
Date Of Discharge: TBD
Reason For Stay: Spinal Stenosis
How Did The Patient Hear About The Riverside: Mr. Lewis had a prior stay.


Details of experience:

Marc Lewis was admitted to the Riverside Premier Rehabilitation Center on November 18th, 2022, from Weill Cornell Medical Center. During Christmas week 2021, Mr. Lewis noticed that he started to lose the ability to go for short walks after dinner. Places that were once a 5-minute walk became taxi rides until one morning Mr. Lewis woke up, and his right leg could not function. He called his Primary Care Physician, who promptly instructed him to call 911. It was at Weill Cornell Mr. Lewis discovered that he had spinal stenosis.

Mr. Lewis chose The Riverside Rehabilitation Center due to his prior stay, where he trusted the medical care and rehab he received. Upon arrival, Mr. Lewis, alongside the rehab team, set goals that started with him upgrading from his non-weight-bearing status.

Mr. Lewis’s ultimate goal was to maneuver around his apartment with the help of only his rollator walker. Mr. Lewis shared with concierge services that he had no intentions of running any marathons but just wanted an improved quality of life which involved going to dinner with friends and being able to get to and from the opera.

During the first few days of rehab, some limitations were expected due to the diagnosis. After two weeks, Mr. Lewis could stand and take four steps before needing to rest. He shared that he had been unable to do so for over seven months.

On April 18th, 2023, Mr. Lewis underwent a minor spinal procedure to alleviate some of the pressure on his spine, which put a “minor halt” to his rehabilitation, but with his determination was able to return to his weight-bearing status and walk a few steps with the help of his rollator walker while singing opera which is one of his simple pleasures.

Mr. Lewis wanted to share that “sometimes life happens, but you can’t allow that to be an excuse. No one can want you to do better than you want for yourself.”