Case Study: The Riverside Premier Rehabilitation and Healing Center (March 2015)

Patients Age: 85
Admission Date: February 11, 2015
Admitted From: Roosevelt
Discharge Date: March 26, 2015
Discharged To: Home
Length of Stay: 45 Days
Reason for Stay: Breathing issues and hypertension
How did this patient hear about the Riverside? Social Worker at Hospital

Resident arrived to The Riverside in pain. The trip over from the hospital was rough- thanks to NYC potholes; however her transport team did everything in their power to make it as comfortable as possible. Upon entry to the 14th floor, right off the elevator, she was immediately greeted in the hallway by the CNA’s, welcoming her to The Riverside with a warm smile.

Only minutes after being transferred into her bed, the Nurse manager came to her bedside to introduce herself by name, taking a few minutes to ask how she’s feeling. Hot on her heels was the residents CNA, bringing fresh water with a smile, introducing herself as well. The Nurse assigned to our new resident comes in next to take the vitals, and check pain levels.

The bond between the nursing staff in general, specifically with the CNA’s is so important. These are the professionals that will be interacting with the resident and her family most of the time she spends with us, on her road to complete rehabilitation.

Here at The Riverside, we pride ourselves in our Nursing Department. From the RN’s, to the LPN’s to the Nurse Managers to the CNA’s- every single member of our nursing staff has immeasurable nurturing attributes, and truly brings every resident of ours into their hearts.

This particular resident and family was endeared to all of our nursing staff and it was truly a bittersweet goodbye when the resident was discharged happy and healthy back home.

Our nursing staff is So important and we continue being proud of the dedication they show, day in and day out. Thank you.